Privacy Policy

1. Introduction

Abella Labs, Ltd. ("Abella," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact information (such as name, email address, phone number)
• Account credentials
• Profile information
• Social media content and preferences when you use our services
• Communications with us
• Payment information

2.2 Automatically Collected Information

When you use our services, we may automatically collect certain information about your device and usage, including:

• Device information (such as IP address, browser type, operating system)
• Usage data (such as pages visited, time spent on pages, links clicked)
• Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activities
• Comply with legal obligations

4. How We Share Your Information

We may share your information with the following categories of third parties:

• Service providers who perform services on our behalf
• Business partners with whom we jointly offer products or services
• Affiliated companies within our corporate family
• Legal authorities when required by law or to protect rights and safety

We will not sell your personal information to third parties.

5. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access your personal information that we hold
• Correct inaccurate or incomplete personal information
• Withdraw consent to the collection, use, or disclosure of your personal information
• Request deletion of your personal information, subject to legal requirements

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal information when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Abella Labs, Ltd.
110 Cumberland St
Toronto, ON. Canada
Email: info@abellabot.com